Relationship Manager

Byfleet office and/or Home based (Remote) | £42,127.64 per annum (pro rata if part-time) depending on experience | Full Time

An exciting new opportunity for a Relationship Manager to lead stakeholder engagement, drive business growth, and shape LASER’s product and service offer to help learners reach their full potential.

Overview of the role

The Relationship Manager is a new role, which will focus on engagement with centres and key stakeholders to promote and support take-up of LASER’s product and service offer. It’s important to us that we have products that enable learners to reach their full potential, and we want to ensure that the relationships we build are helping us in this goal.

The Relationship Manager will have a leading role in the strategic planning and implementation of LASER relationship development and business growth and this is an excellent opportunity to help shape the direction of our growth.

The postholder will be involved in identifying potential opportunities to grow LASER’s presence in key vocational sectors, both those in which we already have a reputation and those that will be new to us. This activity will involve working with LASER’s Product team to ensure that our products (including qualifications) are fully fit for purpose and meet customer needs, through engagement with centres, employers, professional bodies and other relevant representatives in the vocational sector.

The postholder will have a prominent role in the launch and promotion of new LASER products and services, and will be key to promoting LASER, our brand, product offer and services regionally and nationally.

The creation of this role demonstrates our commitment to the importance of our relationships with an extensive range of stakeholders. As the role evolves, there will be opportunity for the postholder to influence the focus of their activities, drawing on their strengths and responding to change in the external environment.

The successful candidate will need to demonstrate their skills and experience working with external stakeholders; their understanding of the post 16 education and training landscape and policy direction; familiarity with qualification design and development; and their commitment to the values and ethos of the organisation.

The role is intended to be part time (approximately four days per week) although full time may be considered, with a competitive salary available. Flexible working options are possible, however some attendance at the LASER office in Byfleet will be required, along with further travel as necessary to meet the needs of the role.

Hours: 0.81 FTE (30 hours per week) to full time (37 hours per week)

Applications

Application is by completion of an application form (available below) , and a supporting letter which must address how your knowledge, experience and skills make you suitable for this role (see Job Description and Personal Specification below).

The closing date for applications is 5:00pm on Thursday 9 October 2025.

Please email applications to Fiona Summers, at laserhr@laser-awards.org.uk

Interviews will be held on Tuesday 28 October 2025 at our Byfleet office.