Christmas Closures

The Byfleet office will be closed on the afternoon of Tuesday 9 December.

The Canterbury (Access to HE) office will be closed on the afternoon of Thursday 11 December.

All offices will close at 4:00pm on Friday 19 December 2025.

All offices will re-open at 9:00am on Monday 5 January 2026.

Deadline Dates

Paper exams for Trident Awards security courses and APLH courses:

  • Friday 12 December – last date for you to register courses which start on/between Friday 19 December and Monday 5 January inclusive.

  • Thursday 11 December – last date for LASER to receive exam papers for marking and certification before Monday 5 January.

Online remotely proctored exams invigilated by LASER for APLH courses (only where centre is approved for LASER proctoring):

You will still be able to schedule and deliver remotely proctored exams whilst the offices are closed, however:

  • Learners must have been registered and scheduled on a course run by 12:00 midday Wednesday 17 December.

  • We will not be able to process and certificate any learners who take exams whilst our offices are closed, until on/after Monday 5 January.

  • No support from LASER will be available whilst the offices are closed should you encounter any difficulties (however live chat and phone support will be available as usual for learners via the proctoring system).

  • Before we close, we can only process and certificate learners who have completed the exam by 9:00am Wednesday 17 December. Any exams taken after this date cannot be processed and learners cannot be certificated until on/after Monday 5 January.

Online remotely proctored exams invigilated by the centre for APLH courses only (only where centre is approved for centre proctoring):

  • You will still be able to schedule and deliver remotely proctored exams whilst the offices are closed, however:

    • Learners must have been registered with us by 12:00 midday Wednesday 17 December.

    • We will not be able to process and certificate any learners who take exams whilst we are closed, until on/after Monday 5 January.

    • No IT support will be available whilst the offices are closed should you or your learners encounter any difficulties.

  • Before we close, we can only process and certificate learners for whom we have received confirmation of successful proctoring by 9:00am Wednesday 17 December. Any confirmations received after this date cannot be processed and learners cannot be certificated until on/after Monday 5 January.

Online exams in the classroom invigilated by the centre for Trident Awards security courses and APLH courses (only where centre is approved for online classroom exams):

  • Friday 12 December – last date for you to register courses which start on/between Friday 19 December and Monday 5 January inclusive. 

  • Tuesday 16 December – last date for LASER to receive course paperwork for processing and certification before Monday 5 January.

 

What is Direct Claims Status?

Direct Claims Status allows Authorised Internal Quality Assurers (AIQA) to claim achievement for their organisation’s courses within specified curriculum areas. AIQAs are responsible for ensuring the security of the award of credit by checking that the centre’s own internal quality systems are appropriate and properly implemented.

Benefits include:

  • Taking control of, and responsibility for your quality systems and processes

  • Signing recommendations of award of credit (RACs) for centre’s learners, ensuring certification within your own timescales

  • On-going support and advice from your dedicated LASER Quality Curriculum Reviewer (QCR)

  • An opportunity to access CPD

  • Empowering practitioners in their quality practice.

If you would like to discuss applying for Direct Claims Status for your centre, please contact your QCR or email us on quality@laser-awards.org.uk

Approved Internal Quality Assurer (AIQA)

All approved LASER AIQAs are required to attend an AIQA Networking event every two years.

The next event will be held remotely on Wednesday 19 March 2025 10.00-12.30 which all AIQAs must attend.

Details of this event will be emailed to AIQAs.

Talk to us!

If you have a query, feel free to contact us using the form below, and we'll get back to you.

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