OCN South East Region

Passionate About Learning

Complaints Policy and Procedures

LASER is committed to providing a high quality service and to maintaining the highest standards for its learners, Centres and other stakeholders. However, should a stakeholder (including a learner or Centre) be dissatisfied with the service they have received from LASER, a complaint may be made.

Please click here to download LASER’s policy and procedures for considering complaints.

Explore LASER